FREQUENTLY ASKED QUESTIONS + TERMS
How can I contact Carpe Denim customer service?
- Email: email@example.com
- Please include order number in the subject line
How to care for my Carpe Denim clothes?
- Dry cleaning is best recommended for the premium denim fabric. Do NOT wash and dry your pieces.
What's the return / exchange policy for my order?
- All items are currently final sale due to COVID-19
- All items undergo a quality inspection prior to shipment, to ensure your product is in pristine condition upon arrival
- Be sure to review the size chart before confirming your purchase
Where does Carpe Denim ship?
- We only offer shipping within the United States at this time
What is the Shipping Policy?
PROCESSING TIMES ARE UNIQUE TO EACH PRODUCT.
PLEASE ALLOW 2-3 DAYS FOR FULFILLMENT
PLEASE ALLOW 3-5 DAYS FOR SHIPPING ONCE TRACKING NUMBER HAS BEEN ISSUED.
Fulfillment is handled on Weekdays!
STANDARD: Delivers in 3-5 business days anywhere in the U.S. after processing.
PRIORITY : Delivers in 2 business days anywhere in the U.S. after processing, please check the product description for it's unique processing time
SHIPPING FOR THE FRINGEY FRIDAY JACKET & LDD WILL BEGIN THE WEEK OF MAY 17TH.
What if the item I desire is sold out?
- Please send an email to firstname.lastname@example.org and request a restock